Google Reviews

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Bought a Shinola watch from them and had to have links added to the band. They said that the links would take two to three weeks to come in. They never contacted me well after the time frame. I had to ... More reach out to them. Must have just been good timing because a day after I contacted them (2 months later) I received a call that the links were in. No apology or anything when we picked up the watch. Worker just said, "sometimes it takes longer." Will never shop there again, terrible customer service.

Melissa Wachowski

a week ago

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I went in recently for a last minute baby gift and was so pleasantly surprised at the reception upon arriving into the store, the empathy I was shown in the store, and ensuring I was on my way in a ti ... More mely manner meeting my budget. All around awesome experience and I got to support a family owned business!

Michael Z

a week ago

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Went in to this location, and employee was not helpful at all. Basically stood there and expected my fiance to know exactly how medawars jewelry buying process goes. After some effort from me, I got t ... More he employee to explain that all rings are size 6.5 unless resized. shes a size 8. He goes to order the ring from their flint location, but doesn't even ask them to resize it. After more digging (as the employee wasn't helpful) we had him call them back to have them resize it before sending it over, they told us it would be 2 to 3 days max, 7 days later I called for an update and they said it would be another 2 to 3 days. Plan was to also buy my wedding band from Medawars, as the Lansing location was amazing and helpful, but a ways out of my way. Now, I won't be going back. Except to pick up the ring we already paid for. Hopefully this employee actually ordered the right ring.

Austin Davis

5 months ago

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Ronny and Danny did an awesome job helping me find the perfect gift at the Fenton store. They definitely made it easy to become a repeat customer!

Brian Henn

a year ago

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I lost my wedding rings and had to get new ones through our home owners insurance policy. Medawar Jewelers was awesome! Sales associate, Sianna (not sure if that's spelled correctly) & the manager, Jo ... More hn, were amazing! Sianna took as much time as I needed & showed us several different settings and separate diamonds until we found a set we both liked. They got me the ring I wanted in the budget we had to work with and made the whole process smooth, easy, & very quick. I especially loved working with Sianna; she's wonderful! I cannot wait to go back and have a wedding band created to match my new engagement band! Medawar Jewelers will be our first stop for all our family's special jewelry needs! Do yourself a favor and stop in!

Joanna B

6 years ago